ePact – Digital underskrift med MitID
General

ePact for Beginners: Start Here

ePact for Beginners: Start Here
Profile image of Aron M. Bratlann
Aron M. Bratlann
Dec 22, 2025

ePact for Beginners: Start Here

Welcome to ePact! Maybe your boss just said "we need to use that ePact thing," or maybe you've decided yourself that the paper chaos must stop now. No matter how you landed here, this guide is for you who has never sent a digital contract before.

In 30 minutes, you'll be ready to send your first digital signature. Let's get started.

What is ePact Really?

Think of ePact as your digital contract assistant:

  • Send documents for signature online
  • Recipients sign with MitID (or other method)
  • Everything saved securely in the cloud
  • You can track the process all the way

Imagine sending a contract by mail, but where you can see when it's opened, read, and signed - and where it never gets lost.

Your First Login

Step 1: Get Access

If your company already uses ePact:

  • Ask admin to create you as user
  • You get an invitation by email
  • Click the link and create your profile

If you're completely new:

  • Go to epact.dk
  • Choose "Try free"
  • Follow the setup guide

Step 2: First Look Around

When you log in, you meet the dashboard. It might look overwhelming, but focus on these three things:

  1. "New signature" - the big button you'll use most
  2. "Documents" - where everything you send and receive is
  3. "Templates" - your shortcuts to quick documents

Send Your First Document

Let's start simple - send a test to yourself:

1. Click "New Signature"

The big blue button. You can't miss it.

2. Upload Document

  • Drag your file in (PDF works best)
  • Or click "Choose file"
  • Wait for upload to finish

3. Add Recipient

  • Write your own email
  • Choose "Must sign"
  • Add optional message

4. Place Signature Field

Here it gets fun:

  • Click where signature should be
  • Drag box to right size
  • Repeat if multiple need to sign

5. Send Away

  • Check everything looks right
  • Click "Send"
  • Check your email!

Receive and Sign

Now you switch hats - you're the recipient:

  1. Open the email from ePact
  2. Click the link "View and sign document"
  3. Read the document (scroll all the way down)
  4. Click signature field
  5. Choose signature method (MitID recommended)
  6. Follow instructions
  7. Done! You get receipt by email

The 5 Most Used Features

1. Status Tracking

Go to "Documents" and see:

  • 🟡 Pending = not opened yet
  • 🔵 Opened = recipient has looked
  • ✅ Signed = done!

2. Reminders

Recipient forgot to sign?

  • Find the document
  • Click "Send reminder"
  • Automatic friendly reminder sent

3. Templates

Sending same type document often?

  • Upload once
  • Save as template
  • Reuse with new recipients

4. Multiple Signers

Should both you and customer sign?

  • Add multiple recipients
  • Choose order
  • ePact controls the flow

5. Download Finished Documents

  • Find signed document
  • Click "Download"
  • Save locally if necessary

Typical Beginner Questions

"Can recipients sign without MitID?" Yes! They can choose:

  • Handwritten signature (draw on screen)
  • SMS verification
  • Email approval (You decide which options)

"What if I send to wrong email?"

  • Find document quickly
  • Click "Cancel"
  • Send again to right address

"How long are documents saved?" Forever (or until you delete them). ePact is your digital archive.

"Is it legally binding?" Yes! Digital signatures are just as valid as paper in Denmark.

Good Habits from Start

Name Sensibly

Instead of: "Contract_final_v2_right.pdf" Use: "2024-11-Service_Agreement-Company_Ltd.pdf"

Organize with Folders

  • Create folders for different document types
  • Keep overview from day 1

Use Messages

Always add friendly message to recipient: "Hi [Name], here's the agreement we discussed. Call if you have questions!"

Test Before It Gets Critical

Practice on unimportant documents before the big million contract.

What Now?

You've now sent and received your first digital document. What's next?

Week 1: Practice Basic Functions

  • Send 5-10 documents
  • Try different document types
  • Test reminders

Week 2: Explore Templates

  • Create your first template
  • Test bulk sending
  • Organize your folders

Month 1: Become Power User

  • Learn advanced features
  • Integrate with other systems
  • Share knowledge with colleagues

When You Need Help

ePact Support

Self-Help

  • Help center (inside ePact)
  • Video guides
  • This document!

Colleagues

  • Ask those already using it
  • Share tips and tricks
  • Learn from each other's mistakes

Your Checklist

☐ Create user/get access ☐ Send document to yourself ☐ Sign your test document ☐ Send document to colleague ☐ Create your first template ☐ Organize with folders ☐ Tell others about your success!

Conclusion: You're Started!

Congratulations! You're now officially an ePact user. Yes, there's much more to learn, but the most important thing you've already mastered: Sending and receiving digital signatures.

Remember: All experts started as beginners. Every time you use ePact, you get better. In a month, you'll wonder how you ever worked with paper.

Welcome to the digital world. It's going to be a good journey!