How to Track Multi-Party Signature Processes
How to Track Multi-Party Signature Processes
Four partners need to sign a shareholder agreement. Two are in Copenhagen, one's on a business trip to Singapore, the last is vacationing in Spain. In the old days, this would be a logistical nightmare. Today, you can track exactly where each person is in the process - in real-time.
The Problem Everyone Knows (But Nobody Discusses)
We've all been there. You send a contract for multiple signatures. Then the waiting game begins. Did everyone receive it? Who opened the document? Who still needs to sign? After three days, you send a reminder to everyone - including those who already signed.
It's inefficient, annoying, and unprofessional. But it doesn't have to be this way.
Real-Time Tracking Changes Everything
With ePact, you can follow each person's signature journey like tracking a package. You see exactly:
- Who received the invitation
- Who opened the document
- Who has signed
- Who needs to take action
But here's the smart part: the system does more than show status. It helps you get things done.
Smart Reminders That Actually Work
Instead of mass emails to everyone, you can target your communication. Person A opened the document three times but hasn't signed? They might have questions. Send a personal message.
Person B hasn't opened the email at all? Maybe it landed in spam. Call them.
Person C signed immediately? They don't need reminders.
Order Matters
Sometimes documents need signatures in a specific sequence. Maybe your lawyer approves first, then the board, finally the CEO.
ePact handles this automatically. The next person only gets notified after the previous one signs. No confusion, no errors.
Real-World Practical Tips
Set realistic deadlines: Give people enough time, but not too much. 3-5 business days works optimally for most documents.
Use prime time: Send documents Tuesday-Thursday mornings. Avoid Fridays and Monday mornings.
Personalize follow-ups: "Hi Thomas, I see you've looked at the contract. Any questions?" works better than generic reminders.
Pick up the phone: If someone doesn't respond after two reminders, call them. There's often a simple explanation.
The Dashboard That Provides Overview
Imagine seeing all your active documents on one screen. Green checkmarks for signed. Yellow icons for pending. Red warnings for overdue.
This isn't science fiction - it's what modern signature systems offer today.
Why This Matters for Your Business
Time is money. Every day a contract is delayed is a day the project can't start, the employee can't begin, or the deal can't close.
With proper tracking and follow-up, you reduce average signature time by up to 70%. That's not just statistics - it's faster cash flow, happier clients, and less stress.
Start tracking your signatures properly. You'll be amazed at how much time you've wasted until now.
