ePact Templates: KYC Documents Ready to Use
ePact Templates: KYC Documents Ready to Use
"I spend half my day copy-pasting the same KYC questions over and over." If that sounds like your workday, you're not alone. Thousands of Danish companies struggle to standardize their KYC processes while drowning in Word documents and Excel sheets.
ePact's KYC template library changes the game. From day one, you have access to professionally designed, legally approved templates covering 90% of your KYC needs. Let's dive into what awaits you.
The Template Library: Your New Best Friends
Basic KYC Package
Private Customers - Simple
- Identification form
- Purpose of customer relationship
- Risk assessment (low/medium/high)
- Verification checklist
Perfect for: Simple services, local customer base, standard offerings.
Private Customers - Extended
- Everything from simple package PLUS
- Wealth and income circumstances
- Source of wealth documentation
- PEP screening checklist
- Ongoing monitoring plan
Ideal when: Customer has complex circumstances or higher risk level.
Company KYC
SME Standard
- Company identification
- Ownership structure (up to 3 levels)
- Authorized signatories
- Purpose and expected activity
- Industry risk assessment
Covers: 80% of Danish SMEs without special needs.
Group/Complex Structure
- Multi-level ownership mapping
- Beneficial ownership tree
- Cross-border verification
- Intra-group transactions
- Enhanced due diligence
When handling: International structures, holding companies, complex ownership.
Industry-Specific Templates
Real Estate Transactions Pre-configured for:
- Buyer/seller verification
- Financing sources
- Straw man investigation
- Cash transaction documentation
Import/Export Includes:
- Trading partner verification
- Sanctions country check
- Dual-use goods screening
- Payment flow documentation
Cash-Intensive Industries Special features:
- Extended cash handling
- Revenue verification
- Cash report integration
- Special monitoring
Intelligent Adaptation
Variable Fields That Think
ePact templates aren't just static forms:
If [Customer type] = "Company" Show: Ownership section If [Industry] = "Restaurant" Show: Cash handling section Require: Monthly revenue estimate
Conditional Logic
Example: Customer answers "Yes" to international transactions?
- Automatic addition of foreign sections
- Requirement for extra documentation
- Higher risk assessment
Auto-Fill
- CVR number entered? Fetch company data
- Repeat customer? Pre-fill known information
- Industry selected? Adjust risk profile automatically
From Template to Finished KYC
1. Choose Your Template (30 seconds)
Dashboard → KYC Templates → Filter by:
- Customer type
- Industry
- Risk level
- Complexity
2. Customize for Situation (2 minutes)
- Toggle sections on/off
- Adjust question wording
- Add company-specific fields
- Choose language (Danish/English)
3. Send to Customer (30 seconds)
- Add recipient email
- Write personal message
- Set deadline
- Track opening and progress
4. Receive and Verify (automatic)
- Customer fills online
- Documents uploaded directly
- MitID verification built-in
- Everything gathered in one case
Compliance Features That Impress
Always Updated
- ePact monitors rule changes
- Templates updated automatically
- You're notified of significant changes
- History preserved for documentation
Audit-Ready
Each template includes:
- Version number and date
- Rule reference (which law)
- Approval status
- Usage log
Multi-Jurisdiction
International customers? Templates available in:
- EU-compliant version
- UK post-Brexit
- US-friendly format
- Nordic standard
Practical Power Features
Bulk Operations
Scenario: 50 existing customers need re-KYC
- Choose relevant template
- Upload customer list
- ePact sends to all
- Dashboard shows combined status
Team Templates
- Create department-specific versions
- Share across teams
- Central approval of changes
- Track who uses what
Workflow Integration
Templates can trigger:
- Automatic case creation in CRM
- Notification to compliance team
- Calendar booking for follow-up
- Invoicing when complete
Real-World ROI Examples
Accounting Firm (25 employees)
Before: 3 different Word templates, manual customization Time per KYC: 35 minutes
After: ePact standard templates Time per KYC: 8 minutes
Annual savings: 450 hours
Real Estate Chain (5 offices)
Problem: Each department had own forms
Solution: Common ePact templates
- Uniform quality
- Central compliance monitoring
- 70% reduction in errors
Tips for Template Ninjas
- Start with standard: Use ePact's base before customizing
- Test on yourself: Fill as customer before sending
- Get feedback: Ask first 10 customers about experience
- Iterate continuously: Small adjustments give big improvements
- Share successes: Teach other departments your tricks
Common Mistakes (and How to Avoid Them)
Too many fields: Start minimal, expand as needed
Legal language: Write so normal people understand
Missing explanation: Tell WHY you're asking
Forgotten edge cases: Remember foreign customers
Get Started Today
- Log into ePact
- Go to "KYC Templates"
- Choose "Getting Started" package
- Send test to yourself
- Adjust as needed
- Launch to first customer
The Future is Template-Based
Coming soon to ePact:
- AI suggestions for next question
- Automatic risk scoring
- Industry benchmarking
- Predictive compliance
But already today you can transform your KYC process from time-eater to time-winner.
Because when you have the right templates, KYC isn't about paperwork. It's about knowing your customers - and using time to serve them.
